Cortex Clinical Counselling

Privacy Policy

Protecting Your Personal Information and Privacy

Learn how Cortex Counselling collects, uses, and protects your personal information when you use our website and services.

Introduction

At Cortex Counselling, protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, store, and protect information collected through our website and counselling services.

Information We Collect

We may collect information including:

• Name
• Email address
• Phone number
• Information submitted through contact or booking forms
• Appointment related information
• Website usage information through cookies and analytics

How We Use Your Information

Information collected may be used to:

• Respond to inquiries and appointment requests
• Provide counselling related communication
• Improve website functionality and user experience
• Process bookings and service requests
• Meet professional and legal obligations

Confidentiality and Security

We take reasonable administrative and technical measures to protect your information against unauthorized access, disclosure, alteration, or misuse.

Your personal information will not be sold or shared with third parties except where required by law or necessary to provide services.

Online Sessions and Communication

Online counselling sessions are conducted through secure platforms. While reasonable safeguards are used, electronic communication cannot guarantee complete security.

Cookies and Analytics

This website may use cookies and analytics tools to improve website performance and understand visitor interactions. You may adjust your browser settings to manage cookies.

Third Party Services

Our website may include links to third party websites or booking platforms. We are not responsible for the privacy practices of external websites.

Your Rights

You may request access to, correction of, or deletion of personal information where permitted by applicable laws.

Changes to This Policy

This Privacy Policy may be updated periodically. Any updates will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact us through our Contact page.